Join fellow educators in accessible, content-rich professional learning events. Enjoy single session workshops, multi-day events, and series developed and presented by authors, educational practitioners, and researchers, all curated by Heinemann's professional learning team.
FREQUENTLY ASKED QUESTIONS
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How do I register for an event?
If registering yourself, someone else, or a large group with a credit card the quickest and easiest way to do so is via this online system. Simply choose an event and click the 'register now' button. Choose "Pay by Credit Card" and follow the prompts to complete your registration.
If registering a group, choose the 'add group member' button and begin adding additional registrant information until your group is complete.
Please double check your registration information on the summary page before proceeding to the checkout. Groups registered in this manner need to be billed to one credit card only. A registration confirmation will automatically be sent to you via email when you have completed the payment process.
If you are registering with a Purchase Order (PO), the quickest and easiest way to do so is via this online system. Simply choose an event and click the "register now" button. When the registration process starts, please choose "Pay by PO" as your payment type. At the next prompt you will need to upload an official purchase order as a PDF - requisitions are not accepted. Click the blue “Upload file” button, browse for your PO, then click open. Once the name of your file appears in a blue box, please click the “next” button to proceed. Follow the prompts to complete the registration.
If registering a group, choose the 'add group member' button, select PO as your method of payment, upload the pdf and begin the process again until your group is complete.
PO payment is due immediately upon receipt of invoice - please note invoice number with payment.
Please double check your registration information on the summary page before proceeding to the checkout.
Please email pdevents@heinemann.com with any questions. -
What is included in my registration?
Registration includes access to the live, virtual event, a post-event recording of the content for an author-determined period, digital, printable handouts, if any, and other course materials as specified within the event description. You will also receive a certificate of attendance upon completion of the event.
If you are registering with a PO, please email workshops@heinemann.com with your first and last name, title, unique email address, and an attached copy of your purchase order. If registering a group include that same information for each attendee. Please be certain to include PO and registrant information in the same correspondence. A registration confirmation will be sent to you via email.
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What is the cut-off date to register?
We accept registrations up until the day of an event unless the event, is filled to maximum capacity. We cannot predict when or if an event will fill, therefore we suggest you register as soon as possible.
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Which authors, topic experts or consultants deliver events?
The roster of presenters delivering Professional Development Events changes season often. Please check our website for the most current offerings.
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Where is the event being held?
Virtual events will be held in a secure, online platform.
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What is your cancellation or substitution policy?
Substitutions are welcome any time prior to the start of the event. You must email workshops@heinemann.com with your name and the name and unique email address of the substitute. For all cancellations, please email us a minimum of 24 hours prior to the event at workshops@heinemann.com. If you do not send the cancellation in writing at least 24 hours in advance or send a substitute no refund will be given.
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Can I get credit for attending a Heinemann Workshop or Multi-Day Event?
Heinemann offers general CEU/Clock hour credit. In addition, most in-person courses have a graduate credit option for an additional fee and typically require some additional work. The credit information can be found on the event description page.
For details on our university partner and how to register for and earn credit, please visit UMass Global.
We strongly recommend checking with your school district to ensure that the credit from your chosen university will be accepted before you enroll. Students intending to transfer credit to another university are also advised to obtain approval from their advisor or the registrar before enrolling. Not all graduate credit options are able to be transferred to degree programs.
Heinemann's virtual professional learning options are not currently eligible for state-specific PD requirements and may not meet your state's requirements for certification. We recommend you check with your state/district before purchasing if you are unsure if general PD hours will be accepted. Please see the workshop description for specifics.
Enrolling for graduate credit ALWAYS requires a registration directly through the university. Fees for graduate credit must be paid separately to the university and must not be included with your registration fee to Heinemann Workshops.
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What happens after I sign up?
A confirmation will be sent to each individual registrant – we require a unique email address for each attendee registering – once the registration has been processed. If you do not receive your confirmation within 48 hours, please contact at workshops@heinemann.com. For in-person events, the confirmation letter will also include location information.
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What if I need special accommodations?
We are happy to help you with whatever you need. For special accommodation requests, please email us at workshops@heinemann.com.
Heinemann will record all virtual events. This recording is housed in the secure platform used to host the event and will only be shared with you and your fellow attendees for an author determined period of time. Your recorded image and audio will not be used in any other way.
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What if I cannot attend and I want someone to attend in my place?
Substitutions are welcome any time prior to the start of the event. You must email pdevents@heinemann.com with your name and the name and unique email address of the substitute.
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What if I need to cancel my registration?
For all cancellations, please email us a minimum of 24 hours prior to the event at pdevents@heinemann.com. If you do not send the cancellation in writing at least 24 hours in advance or send a substitute no refund will be given.
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Will I receive credit for taking part in a virtual event?
Yes, you will earn general PD credits of 1 Clock Hour / .1 CEUs per hour of content presented. Breaks and lunch times do not count toward PD credit hours.
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Do the credits count towards my state specific requirements?
Heinemann's virtual professional learning options are not currently eligible for state-specific PD requirements and may not meet your state's requirements for certification. We recommend you check with your state/district before registering if you are unsure if general PD hours will be accepted.
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Can I get graduate credit?
Yes, graduate credit can be obtained for most of our events through our partner UMass Global. Please visit the link for more specifics. Enrolling for graduate credit always requires university registration and separate payment to said university. Please note, Fountas and Pinnell events are not eligible for graduate credit.
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What is the Attendee Hub and why do I need it?
The attendee hub is an integral part of your PD experience. Think of it as a personalized dashboard for your event. It is where you will find important event information, resources for the day, and the link for your event. It is also where you will find post-event features such as access to the recordings and our participant feedback survey.
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How do I login to the event Attendee Hub?
Step 1: Locate your confirmation email and click the "Attendee Hub" button. You will need this email to access the Attendee Hub when the event is live.
Step 2: Enter your first name, last name, and email address you used when registering for the event. Click 'next.'
Step 3: You will receive an email and text (if cell number provided) message with a verification code. Enter the verification code and click 'Log In'.
Step 4: You're in! Click on the session you would like to attend, then press the 'Join this session' button. -
I am in the Attendee Hub, but I don't see a way to access my session
PLEASE NOTE: The prompt to join the session will appear 5 minutes before the start time of the event.
5 minutes before the session start time, a 'Join this Session' box on the main page in the Attendee Hub will populate.
A notification pop-up will alert you to the join link.
If you do not see the 'Join this Session', please try to refresh your browser.
When you are ready to be online, click the 'Join this session' button and join us online -
What type of device can I participate from?
You can take part from any device that will connect the internet, has a screen and sound. For example: desktop, laptop, tablet, or smartphone.
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Is there a specific browser version needed?
We recommend the most up-to-date browser versions.
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What if I need to cancel my registration?
For all cancellations, please email us a minimum of 24 hours prior to the event at pdevents@heinemann.com. If you do not send the cancellation in writing at least 24 hours in advance or send a substitute no refund will be given.
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What if I need to cancel my registration?
For all cancellations, please email us a minimum of 24 hours prior to the event at pdevents@heinemann.com. If you do not send the cancellation in writing at least 24 hours in advance or send a substitute no refund will be given.
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I am having trouble hearing the presentation audio or video.
If you are having problems, begin by checking or resetting your internet connection, clearing your cache, updating your browser, or trying a different browser. For audio issues only, begin by checking your speaker or headphone connection and your audio system preferences.
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Who do I email for accommodations?
Please contact us at your earliest convenience at pdevents@heinemann.com or call us at 800.541.2086 ext.1151 if you need assistive technology or require specific accommodations to participate fully in our event.
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How do I get in touch with Heinemann Professional Book Events?
Email: pdevents@heinemann.com
Phone: 800.541.2086 ext. 1151
eFax: 907.375.2987